If you have lost the password to login to the SEPM then Run the RESETPASS.bat file from the command prompt In the command prompt go to
c:\program files\Symantec\Symantec Endpoint Protection Manager\tools\resetpass
When you'll hit enter you'll see ENGLISH
Close the command prompt Try logging into the SEPM username:admin
password:admin
Then you will get a promt to change the password
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